Terms of service

Welcome to Milomoo! By visiting our website and/or purchasing something from us, you agree to the following Terms and Conditions. These terms apply to all users of the site, including browsers, customers, vendors, and content contributors. Please read them carefully.

1. General Conditions

Milomoo is an online boutique offering baby and kids’ products for sale. By using our site, you agree to abide by these Terms and Conditions, along with any additional terms and policies referenced on our website.

2. Orders & Payments

  • All orders are subject to product availability and confirmation of the order price.
  • Payments must be completed at checkout using accepted payment methods. We accept major credit cards and other methods as indicated during checkout.
  • All prices listed exclude applicable taxes and shipping fees.
  • We reserve the right to refuse any order at our sole discretion.

3. Shipping & Returns

  • Orders are typically processed within 1–3 business days.
  • Shipping is handled by our trusted carriers. Once an order has been handed to the carrier, Milomoo is not responsible for shipping delays or delivery issues.
  • We accept returns within 7 days of delivery for eligible items. Items must be unused, with tags attached, and in original packaging.
  • Return shipping costs are the responsibility of the customer and will be deducted from the refund.
  • Items in the "Sale" collection and other non-returnable items are not eligible for return.
  • For return assistance, contact us at support@milomoobaby.com.

4. Product Descriptions & Accuracy

We strive to provide accurate product descriptions and images. However, slight variations in color or design may occur depending on screen settings or manufacturer adjustments.

5. Intellectual Property

All content on this site—including logos, product photography, designs, and text—is the property of Milomoo and may not be used, reproduced, or distributed without written permission.

6. User Conduct

You agree not to use the site or its content for any unlawful purpose or in violation of any laws. You may not interfere with the website’s functionality or transmit any malicious code.

7. Third-Party Tools & Links

We may offer tools or links to third-party websites for your convenience. We do not control these third-party services and are not responsible for their content or accuracy. Use at your own risk.

8. Limitation of Liability

  • Delays or issues caused by shipping carriers.
  • Losses resulting from misuse of products.
  • Indirect or consequential damages arising from use of the site or products.

9. Indemnification

You agree to indemnify and hold harmless Milomoo and its affiliates from any claims arising from your misuse of the website or violation of these terms.

10. Privacy

Your submission of personal information through our store is governed by our Privacy Policy.

11. Termination

We reserve the right to terminate your access to the site if you violate these Terms. You remain liable for all obligations incurred before termination.

12. Changes to Terms

We may update these Terms at any time. Changes take effect immediately upon posting. Your continued use of the website constitutes your acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the State of California, USA.

14. Contact Us

For questions or concerns regarding these Terms and Conditions, please email us at support@milomoobaby.com.